Click below for
Frequently Asked Questions
We have complied a list of the most common questions from our guests and tried to answer them as best as we can:
WHAT IS THE INTERNET PASSWORD?
WIFI: Phenix Central, Password:Welcome2Cardiff!
WHAT IS THE DOOR DOWNSTAIRS FOR?
AS THE BUILDING IS ATTACHED TO THE HAIR SALON NEXT DOOR, IT'S THEIR ONLY MEANS OF ESCAPE IF A FIRE WAS TO OCCUR IN THE SHOP, THIS DOOR IS NOT IN USE!
HOW DO I WORK THE HEATING?
THE HEATING IS CONTROLLED BY THE RADIATORS IN EACH ROOM, TURN THE VALVE TO LET THE HOT WATER IN TO HEAT. IF THE HEATING IS TOO HIGH OR TOO LOW YOU CAN ADJUST THE HEAT ON THE BOILER BY TURNING THE KNOB WITH THE RAD ICON.
WHERE SHALL I PUT ANY RUBBISH BAGS?
IF THE BINS ARE FULL, BLACK BAGS SHOULD BE UNDER THE SINK, PLEASE LEAVE THE BLACK BAG TIED, IN THE KITCHEN FOR OUR CLEANERS TO DISPOSE.
WHERE SHALL I LEAVE THE KEYS ON CHECK OUT?
PLEASE RETURN THE KEYS TO THE BOX WITH THE KEY CODE AND MAKE SURE THE NUMBERS AREN'T SHOWING AND THE NUMBERS SHUFFLED.
NETFLIX HAS LOGGED OUT, WHAT IS THE PASSWORD?
email:info@phenix-ps.com Password: LlanelliLimoges1
HOW DO I WATCH NORMAL TV?
TO VIEW NORMAL TV, USE THE FIRESTICK AND PRESS LIVE, THEN YOU CAN CHOOSE FROM BBC, ITV, 4, 5 AND ALL THE OTHER CHANNELS THAT COME ALONG WITH THEM.
IF YOU HAVE ANY FURTHER QUESTIONS OR QUERIES PLEASE CALL US ON 0333 987 5177
