Click below for
Frequently Asked Questions
We have complied a list of the most common questions from our guests and tried to answer them as best as we can:
WHAT IS THE INTERNET PASSWORD?
WIFI: Hollywood, Password:Cardiff!90210
NETFLIX HAS LOGGED OUT WHAT IS THE PASSWORD?
email:[email protected] Password: LlanelliLimoges1
HOW DO I WORK THE HEATING?
WE HAVE 2 THERMOSTATS, 1 FOR UNDERFLOOR HEATING WHICH SHOULD BE SET LOW AS IT GETS VERY HOT AND TAKES A LONG TIME TO COOL DOWN, THE OTHER IS FOR THE UPSTAIRS RADIATORS AND CAN BE SET TO YOUR LIKING.
WHERE SHALL I PUT ANY RUBBISH BAGS?
IF THE BINS ARE FULL, BLACK BAGS SHOULD BE UNDER THE SINK, PLEASE PUT ALL BINS OUT THE BACK IN THE BLACK BOX PROVIDED.
WHERE SHALL I LEAVE THE KEYS ON CHECK OUT?
PLEASE RETURN THE KEYS TO THE BOX WITH THE KEY CODE AND MAKE SURE THE NUMBERS AREN'T SHOWING AND THE NUMBERS SHUFFLED.
HOW TO VIEW TERRESTRIAL CHANNELS
WE HAVE A MOBILE AERIAL, IF THE PICTURE IS FUZZY THEN THE CHANNELS CAN BE WATCHED WITH THE SMART TV USING BBC IPLAYER ETC.
WHERE IS THE CUTLERY?
INSIDE THE DRAWER TO THE RIGHT OF THE SINK, OPEN IT, AND YOU WILL SEE ANOTHER DRAWER AT THE BACK WITH A LABEL ON IT, THE CUTLERY IS IN HERE.
IF YOU HAVE ANY FURTHER QUESTIONS OR QUERIES PLEASE CALL US ON 0333 987 5177