Click below for
Frequently Asked Questions
We have complied a list of the most common questions from our guests and tried to answer them as best as we can:
WHAT IS THE INTERNET PASSWORD?
WIFI: LeCwtch, Password:Welcome2Cardiff!
HOW DO I WORK THE HOB?
THE HOB IS SWITCHED ON WITH THE BUTTON, YOU CAN THEN CHOOSE A HOB AND INCREASE THE HEAT, IF IT LOCKED LONG PRESS THE LOCK BUTTON AND IT SHOULD UNLOCK. SEE THE VIDEO BY CLICKING THE APPLIANCES BUTTON ABOVE
HOW DO I WORK THE HEATING?
THE HEATING IS CONTROLLED BY THE RADIATORS IN EACH ROOM, TURN THE VALVE TO LET THE HOT WATER IN TO HEAT. IF THE HEATING IS TOO HIGH OR TOO LOW YOU CAN ADJUST THE HEAT ON THE BOILER BY TURNING THE KNOB WITH THE RAD ICON.
WHERE SHALL I PUT ANY RUBBISH BAGS?
IF THE BINS ARE FULL, BLACK BAGS SHOULD BE UNDER THE SINK, PLEASE LEAVE THE BLACK BAG TIED, IN THE KITCHEN FOR OUR CLEANERS TO DISPOSE. IF YOU ARE STAYING LONGER AND NEED TO DISPOSE OF THE RUBBISH THERE IS A BIN IN THE COMMNAL GARDEN OUT THE BACK.
WHERE SHALL I LEAVE THE KEYS ON CHECK OUT?
PLEASE RETURN THE KEYS TO THE BOX WITH THE KEY CODE AND MAKE SURE THE NUMBERS AREN'T SHOWING AND THE NUMBERS SHUFFLED.
NETFLIX HAS LOGGED OUT, WHAT IS THE PASSWORD?
SEND MIKE A MESSAGE AND I WILL TELL YOU THE PASSWORD.
HOW DO I WORK THE DISHWASHER?
WE HAVE MANUALS IN THE CABINET BY THE TV SHOWING HOW TO USE THE VARIOUS KITCHEN APPLIANCES.
IF YOU HAVE ANY FURTHER QUESTIONS OR QUERIES PLEASE CALL US ON 0333 987 5177